PRIVACY STATEMENT
This privacy statement discloses the privacy practices for HealthNautica.com.
Information Collection and Use
HealthNautica.com is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. HealthNautica.com collects information from our users at several different points on our website.
Registration
In order to use this website, a user may first complete the registration form or contact us via phone at (630) 916-3200. During registration on our web site, users are required to give us their contact information (such as name and email address). This information is used to contact users about the services on our site for which they have expressed interest.
WebPractice Users
WebPractice is a fully web-based practice management software and as a result users who have signed a contract with HealthNautica.com will be storing information about their practices as well as information on patients including their demographics, visits to their clinics, and billing information. HealthNautica.com is committed in protecting this information and will not use it or sell it to any third party for any reason whatsoever except for the sole purpose of providing the service for which physicians have signed up for (e.g. daily backups or for providing resolution to technical problem.) The information stored is solely for use by the physicians, their staff, and by their patients. However, HealthNautica.com may use information such as physician specialties to display advertisements to physicians and their staff, and also to patients who may visit the site as authorized by their physicians.
MedStore
Physicians may elect to use our MedStore for buying medical supplies they need for their practice. In that case a user must provide contact information (like name and shipping address) and may need to provide financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
Cookies
HealthNautica.com uses the cookie mechanism (for itself) mainly for Session Management and not for gathering any personally identifiable information while on our site.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information and or other aggregate information (e.g. number of physicians with a certain specialty using particular drug) with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We use third party companies to fulfill orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
In many cases we partner with other companies to provide you with specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that HealthNautica.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as an order form, the lock icon for Microsoft Internet Explorer or the key icon for Netscape Navigator appears at the bottom of respective Web browsers.
In addition to SSL, HealthNautica.com has come up with the concept of a Trusted PC for WebPractice Users. This allows authorized users from physician offices to log in and access WebPractice only from trusted or designated PCs. In addition SSL/trusted PC, we use login id/password for each user before they can access any of the data accessible through WebPractice.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
If you have any questions about the security at our website, please send an email to security@healthnautica.com
Supplementation of Information
In order for this website to enhance its ability to tailor the site to an individual’s preference, we may combine information about the purchasing habits of users with similar information from our partners, to create a personalized user profile. When a user makes a purchase from either of these partners, these companies may collect and share that purchase information with us so we can tailor the site to our users’ preferences.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by emailing our Customer Support at support@healthnautica.com
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we would notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
Contact Information
In case there are any questions regarding our privacy statement, please send us an email at support@healthnautica.com or via postal mail to
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